Frequently Asked
Questions
A10
Try refreshing the list by clicking the arrow on the top right of your screen. Ensure that your personal device and your OnCollab Unit is both on the same network.
AVACAST defaults to the network that your personal device is currently connected to. Simply change your personal device’s network to change AVACAST’s network.
You can find the IP address displayed at the bottom of your screen.
Yes, simply open the application and go to the settings. You will find the option to change your personal device’s name under the General tab.
AVer – CAM550 | AVer – VB342+ |
AVer – TR2XX/TR3XX/PTZ2XX/PTZ3XXV2 series | AVer – VB342 Pro |
AVer – CAM130 | AVer – VB350 |
AVer – CAM520 Pro2 | AVer – VB130 |
AVer – CAM520 Pro3 | AVer – A30 |
AVer – CAM570 | AVer – VC520 Pro |
AVer – DL10 | AVer – VC520 Pro 2 |
AVer – DL30 | AVer – VC550 |
AVer – PTZ310 series/PTZ330series | AVer – FONE540 |
AVer – TR3XX/PTC3XX series | Aver – Livestreamer Cam313 |
BOSE – VB1 | Jabra – PanaCast |
Bose VB-S | Jabra – PanaCast 20 |
Crestron – UC-SB-1-CAM | Jabra – PanaCast 50 |
i3 – i3CAMERA Pro | i3 – i3CAMERA FHD |
Logitech – Brio | Logitech – Rally Bar |
Logitech – C505 | Logitech – MeetUp |
Logitech – C920 | Logitech – Connect |
Logitech – C9222x | Logitech – Logi Dock |
Logitech – C925e | Logitech – BCC950 |
Logitech – PTZ PRO2 | Logitech – Group |
Logitech – Rally Plus | Logitech – Rally Bar Mini |
Lumens – DC-F20 | Lumens – VC-B2U |
Lumens – DC-F20 | Lumens – VC-B30U |
Lumens – DC-F80 | Lumens – VC-B30U,V01 |
Lumens – DC-W80 | Lumens – VC-BC301P |
Lumens – DC125 | Lumens – VC-R30 |
Lumens – DC132U | Lumens – VC-R30,V01 |
Lumens – DC136 | Lumens – VC-TR1 |
Lumens – DC172 | Lumens – VC-TR30 |
Lumens – DC193 | Lumens – VC-TR40 |
Lumens – PS753 | Lumens – VC-TR60 |
Lumens – VC-A53 | Lumens – VC-TR70 |
Lumens – VC-A62 | Lumens – MS-10, MS-10S |
Lumens – VC-A71P | Lumens – VC-A71SN |
Lumens – VC-B10U | Lumens – VC-A71P-HN |
Lumens – VC-B11U | Yamaha – CS-800 |
Poly – E70 | Yamaha – CS-700 |
Poly – TRIO 8800 | Yealink – Meeting Bar A20 |
Poly – Studio X30 | Yealink – UVC86 |
Poly – Studio R30 | Yealink – UVC84 |
Poly – Studio P15 | Yealink – UVC30 |
Sony – SRG-X40UH | Sony – SRG-XP1 |